Privacy Policy

At Wellness Sales Store, we value the trust our discerning cat parents place in us when shopping for premium feline care products. This Privacy Policy explains how we collect, use, and protect your personal information with the same care we apply to selecting our cat beds, toys, and nutritional products.

1. Information We Collect

To provide our tailored feline care services, we may collect:

• Personal Details: Name, email address, shipping address, and phone number when you create an account or place an order
• Payment Information: Credit card details processed securely through PCI-compliant gateways (we never store full card numbers)
• Transaction Data: Purchase history of products like orthopedic beds or specialized dry food
• Technical Information: IP address, browser type, and device information for security purposes
• Preferences: Your product interests (e.g., electronic toys or elevated bowls) to improve recommendations

2. How We Use Your Information

We use your data with the same precision we apply to selecting our feline products:

• Process orders for premium cat care items and provide customer support
• Personalize your experience with product recommendations (like chew toys or flaked food formulas)
• Improve our website and product offerings based on customer preferences
• Send order confirmations and shipping updates (because we know you’re eager for those new cat beds)
• Prevent fraud and enhance security for all transactions

3. Data Sharing & Disclosure

We treat your information with the same discretion we’d want for our own cats:

• Service Providers: Trusted partners who help with payment processing, shipping, and website operations (all bound by confidentiality agreements)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same vigilance we’d protect our feline friends:

• All transactions use 256-bit SSL encryption (the same standard used by financial institutions)
• Payment information is processed through PCI-compliant gateways
• Regular security audits of our systems
• Limited employee access to sensitive information

While we implement robust security measures, no online system can be 100% secure. We encourage you to use strong passwords and monitor your accounts.

5. Your Rights & Choices

You have control over your information, just like you have control over your cat’s wellness routine:

• Access & Correction: Review and update your account information
• Data Portability: Request a copy of your personal data
• Deletion: Request deletion of your account information (subject to legal requirements)
• Marketing Preferences: Opt-out of promotional emails while retaining transactional messages

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience for feline essentials:

• Essential Cookies: Required for basic functions like adding items to your cart
• Performance Cookies: Help us improve our website and product offerings
• Functional Cookies: Remember your preferences (like your cat’s favorite toy categories)
• Advertising Cookies: Show relevant product suggestions (like new arrivals in covered beds or can covers)

You can manage cookie preferences through your browser settings, though some features may not work properly without them.

7. International Data Transfers

As we serve cat parents globally (excluding certain restricted regions), your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our products are designed for feline parents, not feline children. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete it.

9. Policy Updates

We may update this policy as our business evolves, just as we update our product lines with new beds and feeders. Significant changes will be communicated through our website or email.

Last Updated: [Insert Date]

Wellness Sales Store – Where premium feline care meets thoughtful service.